CUSTOMER SERVICE
Frequently Asked Questions
What type of
payments do you accept?
Angel Venom accepts most
major credit cards through a secure system called
PayPal.
You no longer need to sign up with PayPal to make a credit card
purchase through! It's a very simple process. If you don't have a
credit card, we also accept payment by international money orders, and
well concealed cash. Please check our
payment policy for more information.
Sorry we do not accept checks!
What currency are
your prices in?
Our prices
are listed in US dollars, but are also posted in approximate Canadian
dollars. We can only post the "approximate" price because of the ever
changing exchange rate. The Canadian prices listed use a x 1.2
exchange rate for approximation.
Do you ship
Internationally?
We certainly do! We take
pride in offering our clothing world wide. Unfortunately larger orders
can be expensive to ship so please email us prior to placing an order
of 3 or more items internationally for a more accurate shipping quote!
I want to buy
something but none of your sizes on the sizing chart fit me.
That's no problem at all! Angel Venom emphasizes the option to
customize your item. Not everyone can fit in such standard sizes, so
we've made it possible to have each piece of clothing you order made
to YOUR measurements for a small fee. On each items page you'll notice
a link to "custom size" the item. Click on that and it will allow
you to enter in the measurements we'll need for that garment when you
order it!
I like one of
your tops, but I hate the color! Can I get it in a different color?
You bet! Because each item is made for the customer once the order is
placed, most of our items can be customized right down to the color of
thread used to produce it! Please be sure to ask us before placing the
order to be on the safe side. The fabric used for some of our items
may only be available in one shade.
I've placed an
order, when can I except to see the package at my door?
Most Angel Venom items are not made prior to orders being made.
Production time depends on the amount of orders ahead of you.
Currently we have two seamstresses working hard to keep up with your
orders, but larger orders can slow down the process. Please give
approx. 6 business days for your order to be complete. Shipping time depends on
where you live and how you prefer to have your package shipped. Please
view our shipping
policy for more shipping information.
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